Standard 6 – Promoting Excellence in Service and Environment
Simply meeting state requirements is not enough for Sterling Meadows. Sterling Meadows will provide community members with the premier residential living experience. From the finishes in the living quarters to the quality of the meals, Sterling Meadows residents should expect exceptional amenities. Community members should play an integral part in activities and events in their community. Providing residents with ongoing input into their living environment will be central to the member centered philosophy. With 24/7 staff and access to services, family members should know their loved ones will always have personal contact, whether it is a request for a snack or just some late night conversation. Sterling Meadows residents will belong to a community whose focus is that resident’s individual needs.